Submitting Artwork Requests

Once you have obtained high quality artwork from your customer, you are ready to submit the artwork to Mountville Mills. We commonly refer to this as a ‘Proof Sketch Request’. Once Mountville receives your request, we strive to complete the Proof Sketch within one (1) business day. The following list details your options for submitting artwork in order of preference:

• Use the ‘Your Account’ feature of our web-site. Once logged in, the easy to use form guides you through the necessary information and allows you to attach the electronic image file. An automated acknowledgement will be sent confirming that Mountville has received your request.
• Send an e-mail to mats@mountvillecanada.com. Attach the electronic image, reference the logo name in the subject line of the e-mail, and include the design particulars: size; orientation; color scheme; background and/or border patterns. Please be certain to include your contact information: company, address, and office telephone.
• Send a Next Day Air package. Enclose the original artwork you have collected from your customer along with a completed Proof Sketch Order Form. You may wish to make a photocopy of the artwork and provide directions as to placement and use of colors. Our address follows: Mountville Mills, Attn: Art Department, 1729 South Davis Road, LaGrange, GA 30241. Be certain to tell us where to send the completed Proof Sketch.
• Mail the artwork. Enclose the original artwork you have collected from your customer along with a completed Proof Sketch Order Form. You may wish to make a photocopy of the artwork and provide directions as to placement and use of colors. Our address follows: Mountville Mills, Inc., Attn: Art Department, 1729 South Davis Road, LaGrange, GA 30241. Please be certain to tell us where to send the complete Proof Sketch.

Viewing and Receiving the Proof Sketch

All you need is a computer, internet access and a color printer. As soon as Mountville has processed your artwork request (typically within one business day), it may be viewed on our web-site. Our designers will send an e-mail notification that the design is complete and ready for your review.

Your company has its very own design library that is available within the Your Account feature. In fact, every design Mountville has produced for your company can be found within the My Proofs section. Once you log-in, access the My Proofs to view the sketch. You may print the sketch or forward the sketch to your customer by e-mail. Your company contact information and logo will appear at the bottom of the sketch.

If you are not able to access the internet or receive e-mails, we will mail the Proof Sketch to you. By furnishing your FedEx or UPS number, we can expedite the delivery to you.